What happens if i can sign on

If you started your subscription using the HBO Max app, try restoring your app store subscription. Try signing in on your phone, tablet, or TV.

If you can't sign in on any device, try resetting your password. If you can sign in on another device, try the next step. Go to HBOMax. If you're using the Chrome browser on a PC, hold down the Ctrl key and click the Reload button for Chrome on a Mac, hold down the Shift key and click the Reload button. Security and verification codes.

Locked or compromised accounts. Account activity and closed accounts. Linked accounts. What is a Microsoft account? Update your profile. Microsoft account Microsoft account dashboard More Password or verification issue You forgot your password, the password entered isn't working, or you can't receive a verification code. Forgot your username You forgot the username for the service you want to use, or your username is correct, but you still can't sign in.

Account is locked When you sign in, you received a message that says your account is locked. Can't sign in to Windows device Get help signing into a Windows device. Need more help? Find your Microsoft account email address. You can also reset your password on your Xbox console see below.

Collapse all Reset your password on your Xbox console. Step 1: Verify your identity. You can request a password reset directly from your console if you have access to the phone number or alternate email that you previously provided. On the console Sign in screen, type in your email address, and then select the I forgot my password button. Otherwise, continue to Step 2: Receive a security code. Step 2: Receive a security code. Check your phone, email, or authenticator app for the security code, and type it in the field provided on the Check your phone or Check your email screen.

If you use an authenticator app. To use the app, follow these steps:. Choose Use my authenticator app , and then select Next. Retrieve the authentication code from the app, and then type the code into the field provided on the console. If you use two-step verification. Step 3: Create a new password. Passwords should be at least 8 characters long and should contain a mix of upper and lowercase letters, numbers, and symbols. On the Pick a password screen, type your new password. On the One more time screen, retype the same password to verify.

Your password has been reset. Xbox status page. If there are no service alerts keeping you from signing in, contact us by using the Still need help? Collapse all Reset your password on the Xbox console. The process on Xbox involves using a browser on the console. This opens a browser window.

Next, enter the email address you use to sign in to your Microsoft account. You also need two-factor authentication turned on. Learn more. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement.

Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information. What is Sign in with Apple?