Vision direct how long

Please be aware that refunds will not be processed until the returned items have been received at our warehouse. Contact lenses are made from extremely thin plastic material and will occasionally split when handled. If your contact len has split, simply call our customers service team on or email us at help visiondirect. However, if you are finding this happens more than once please take a look at our guides on inserting or removing your lenses correctly.

Yes you can try different contact lenses. However it is always best to speak to your optician before doing so. Our resident optician, Benjamin has produced a 'Contact Lens Guide' to better inform our customers of compatible and upgrade lenses for all contact lenses. You can view the guide here. When you receive your contact lens prescription from your optician, you should be informed of the wearing pattern compatible with your lenses.

The most common contact lenses are disposed of daily, or cleaned and stored overnight for wear over a two-week or monthly time period. Some contact lenses are designed for extended wear; this means they can be worn continuously for a certain time period. It is not advisable to wear your contact lenses continuously without consulting your optician first as not everyone's eyes are compatible with extended wear lenses.

Some contact lens wearers do suffer with dry and gritty eyes. Environmental factors such as air conditioning and heating, the position you sit in and the amount of water you drink can also affect your eyes. It could also be the contact lenses you are wearing.

However, Acuvue Trueye can be worn for up to 16 hours a day as they are made from silicone hydrogel which allows more oxygen to reach the eye. You can use artificial tear or eye drops as they are better known to help to rewet and moisturise the eye or you can talk to your optician about changing your lenses to suit your lifestyle.

Extended wear contact lenses are designed to be slept in. However, it is always best to consult with your optician to see whether extended wear lenses are compatible with your eyes. Multi-Purpose Solution is suitable for use with most soft contact lenses.

Our customer service team can advise you on the best solution for your contact lenses. You can contact them by phone on or by email help visiondirect. You should replace your contact lens case every three months at least to stop the build-up of dirt and debris from transferring to your lenses. Contact lenses containing the word "Toric" or "Astigmatism" e. Astigmatism is where the rugby ball-shaped curvature of the eye causes there to be two different prescriptions in the eye, resulting in blurred vision.

This needs to be corrected by toric lenses with multiple prescriptions. No you do not need to purchase your lenses from the optician that prescribed them. You can purchase your contact lenses from any optician or online contact lens retailer. When you attended a contact lens fitting with your optician they would have determined the contact lenses that best fit your eyes and lifestyle.

It is very important to tell your optician what you wish to wear your lenses for, how many days a week and for how many hours a day. We have produced a 'Guide to Contact Lenses' to help our customers choose the lenses that are right for them. Silicone hydrogel contact lenses are the latest lenses available on the market, designed for extensive wear and optimal comfort.

They can also be slept in, if you have the permission of your optician. You should always put your contact lenses in before applying make-up to avoid getting any on the lens, which can cause discomfort in the eye. When it comes to removing make-up it is best practice to remove and clean your lenses first before taking off your make-up. When applying your contact lens you can tell whether the lens is inside out by examining the shape of the lens on your finger.

If the lens looks like a small bowl or "U" it's the right way, if the edges curve outwards, making the exterior look sharp and pointed then it's inverted. Acuvue is the only brand where all its contact lenses have UV blocking technology. Do not worry; it is impossible to lose a contact lens in the back of your eye. Sometimes the lens can become stuck under the eyelid but it can easily be dislodged by looking in the direction of the lens or rubbing the eyelid gently, otherwise your optician will be able to retrieve it for you by lifting your eyelid.

Yes, if you have different prescriptions in each eye. If you have the same prescription in both eyes it doesn't matter which lens goes in which eye. It is advisable to keep each lens to the same eye for hygiene purposes. Your contact lens prescription or lens specifications are printed on the end or side of your contact lens box and labelled on the top of the blister packs that contain your lenses. Your optician will hold a copy of your written prescription; you are legally entitled to have a copy of this once you have completed your initial contact lens trial.

All contact lens prescriptions include a least three values: base curve, diameter and power. However for toric or multifocal lenses additional values will be added to the prescription, usually no more than four. We would advise that you speak to your optician about changing the type of lenses you wear.

However, our optician Benjamin has put together a list of compatible and upgrade lenses for all contact lenses. So you can see what the compatible monthly or daily would be for your current lens and discuss this option with your optician.

You can view our contact lens guide here. It is recommended that everyone attends an eye test at least every two years. Contact lens wearers need to attend an additional check-up to ensure their lenses still meet their prescription; this is usually every months dependent on the recommendation of your optician.

A valid prescription is one that is in date. On your written prescription there should be an expiry date given. Most prescriptions are valid for a year from the date of your last contact lens check-up. It is always best to consult your optician if you feel your vision has become blurred and unfocused.

You may have a slight astigmatism or you may simply need stronger lenses. Although you can self-prescribe the next available power this is not recommended by Vision Direct. By law you are legally entitled to own a copy of your contact lens prescription. If you did not receive a copy of your prescription at your last contact lens fitting you can request it by fax, email or post from your optician. The only time your optician is not obliged to supply you with a prescription is when you are still trialling a new pair of contact lenses.

No, a contact lens prescription is not the same as a prescription for glasses. Your contact lens prescription will include extra specifications which ensure your lenses fit with the correct diameter and base curve. It also differs for patients with astigmatism. At checkout choose to proceed without us verifying your prescription , this means that we will not check with your optician to ensure you have ordered the correct specifications. It is always best to check the prescription details entered against those on your contact lens box to ensure they are correct, it's very easy to read and understand your prescription details from your current box.

Absolutely not, following your eye exam, your eye doctor or optician should provide you with a copy of your prescription according to UK and US legislation. We have a useful guide to help you find out how to access your prescription , which empowers you to order contact lenses from the retailer of your choice.

You also never have to pay a fee to release your prescription, and should only ever be charged for having an eye exam or purchasing lenses. If you can't find your prescription or Rx, as long as it is still valid, there's no need to go through another eye exam in order to get a new copy. You can ask for your prescription whenever you need it and request it as many times as you like.

Or, simply check the side of your most recent box. For US lens wearers this can be a relief as it removes the hassle of having to visit your eye doctor every time you want to order new lenses.

For further guidance check out our article outlining the simple process of ordering contact lenses to the US. When you are trying on lenses for the very first time, yes this is true. However, if you're simply having a check-up, you should have access to your prescription as standard. For wearers trying a new lens, you'll need to wait until the end of the lens trial to be approved and access your new specification. When you order online, there's no need to wait until after the contact lens trial to order new lenses if you know your prescription.

With us you can switch lenses as often as you like. First-time customers should test their prescribed lenses for a while to understand the size and shape of lens they are comfortable with, before committing to a purchase. Prescription lengths vary depending on the lens type and wearing pattern. However, most will be valid for up to 2 years. We recommend visiting your eye doctor for an eye test every 2 years, although some people will be comfortable using the same lenses for longer.

Always consult your eye doctor when you can no longer see comfortably at your current prescription. We recommend wearers try a variety of lenses to find the perfect vision and fit. It can sometimes take time to find the ideal lens for your eyes and prescription, so be patient and keep trialling new lenses until you find something you can wear comfortably all day.

If you've forgotten your password simply click "Did you forget your password? Once in your account you can modify your password in the dashboard if you wish.

To change any of your account details, visit your account dashboard by clicking on the "My Account" link in the top right-hand corner of any page. Inside your account click on the "Details" tab and here you can modify your email address and password. To change your delivery address click the "Addresses" tab in your account dashboard and "Add New Address".

You can also modify existing addresses by clicking on the "Change" link. In Your Account you will be able to see a summary of your recent orders , simply click the "Reorder Now" button on the right hand side and the same order will be added to your basket. You can modify the order before checking out. You can set a reminder to reorder you contact lenses or solutions by visiting Your Account and selecting the "Orders" tab there you can add a reminder to any one of the orders you've made, by clicking "Set Reminder" in the Next Order column.

We've been fulfilling customers' orders since , and we're dedicated to providing you with a simple ordering process that minimises both the inconvenience of trips to the high street and prescription validation, allowing you to obtain your contact lenses in the fastest time possible. At Vision Direct we buy large amounts of stock, so we can make huge savings that we like to pass directly onto our customers.

At Vision Direct we don't only promise the same products from the same manufacturers as the high street optician, we also promise super-fast delivery direct to your door and the added convenience of ordering with or without a prescription. Our resident optician is always on hand to answer any questions you may have and our award winning customers service team are fully trained to answer questions relating to any of the products we sell.

Our customer service team are available to take your call any day of the week from 7 days a week to They can be reached on or by email at help visiondirect.

Our customer service team can be reached on in the UK or on 1 in the US or by email at help visiondirect. The Vision Direct privacy policy can be viewed here. Contact Lenses by Brand. Contact Lenses by Type. Eye Care. Top 5 FAQs 1. My order has been posted but hasn't arrived, where is it? Below is an example of the prescription listed on the side of the box for 1-Day Acuvue Moist for Astigmatism: Please be aware that a contact lens prescription is different from a glasses prescription, so you cannot use one for the other.

Coronavirus Outbreak Will my order be impacted by restrictions due to Coronavirus? During the checkout process we give you 2 options. From left to right the different specifications mean: Base Curve BC : The curvature of the lens in millimetres usually between 8. Diameter D : The diameter of the contact lens. This number ranges from between For some contact lenses the power may also be 0. If you have astigmatism the following values will also be required: Cylinder CYL : A minus number that increases on a scale of 0.

In bespoke XR contact lenses, the cylinder moves upwards to Axis AX : A number between 0 and , that determines the direction needed to correct your astigmatism.

It varies in a scale of 10 degrees on standard contact lenses and of 5 degrees on bespoke XR contact lenses. This is an additional power that determines the level of correction needed for you to focus on near objects. Dominant D : A choice between "D" and "N" to determine which is the dominant and the non-dominant eye.

Please note: If only one option is given for any field, the lenses are only available with that option. We ship to most international destinations, please see the table below for further details.

Contact Lens Questions Can I try different contact lenses? If you are not sure whether your lenses include UV absorbing technology speak to your optician. Prescription Queries Where can I find my contact lens prescription? The specifications you can expect to see are as follows: Base Curve BC : The curvature of the lens in millimetres usually between 8. If you have astigmatism the following values will also be required: Cylinder CYL : A minus number that increases in a scale of 0.

My Vision Direct Account I've forgotten my password If you've forgotten your password simply click "Did you forget your password? When you checkout your card details will be saved in your account so that you do not need to re-enter them every time.

If you wish to remove a saved card this can be done in Your Account under the "Saved Cards" tab. Glossary Glossary of Contact Lens Terms Term Definition Addition A figure used to determine the additional prescription strength needed for correcting near vision for those with presbyopia. Air Optix A brand of contact lenses manufactured by Ciba Vision. Astigmatism Is a condition of the eye caused by an irregular curvature of the cornea, resulting in blurred and unfocused vision.

Axis A value that determines the direction needed to correct astigmatism on a contact lens or glasses prescription. Base Curve The curvature of a contact lens in millimetres used to determine the fit of the lens on the eye. Bifocal A lens that contains two prescriptions, often distance at the top and reading at the bottom. Biofinity A contact lens brand by CooperVision. Ciba Vision A manufacturer of contact lenses.

Coloured Contact Lens A lens tinted or coloured for wear. CooperVision A manufacturer of contact lenses. Cornea Is the front part of the eye, which covers the iris and the pupil it is transparent and helps protect the eye from dust, germs and other harmful matter. Cosmetic Contact Lens A lens tinted with colour or with a fashionable design such as country flags, or movie eyes.

Cylinder A figure required for patients with astigmatism that shows what level of correction is needed. Daily Disposable Contact Lens Is a lens designed to be worn for one day and then disposed of.

Deposits Are debris or protein build up on the lens surface. Diameter The distance in millimetres from one end of a contact lens to the other. A value used in a prescription. Dioptre A unit of measurement used in optics to determine the refractive power of a lens.

Disinfectant Solution A solution used to disinfectant contact lenses. Enzyme cleaner A solution used to remove protein from the lens surface, can also occur in tablet form, in which the tablet is mixed with saline or disinfecting solution as directed.

Extended Wear A contact lens designed for extended wear, is one that can be worn overnight. Fashion Contact Lens A lens tinted with colour or with a fashionable design such as country flags, or movie eyes. Focus Dailies A brand of contact lenses produced by Ciba Vision. Glaucoma A condition which causes gradual sight loss due to pressure within the eye. Hyperopia long-sightedness The loss of near vision but the ability to see into the distance clearly. Yes, you can! One of the reasons that we can offer next day delivery on contact lenses is because we don't need to see your prescription when you order.

So, if you don't have a prescription to hand when you order your lenses, it's no problem. All you need to do is place your order and we'll concentrate on delivering your lenses the next day, with no fuss. Of course, if you'd like us to check your prescription, we're more than happy to do so.

For more information about no prescription needed, click here. There's a small number of postcodes where next day delivery is not available - and your order will take additional days to be delivered. Please view the table below to see if and how your delivery will be affected.

If you live outside of the EU, your order will need to clear customs. There may also be additional charges for Import Duties and local taxes, which are not our responsibility and therefore not included in our pricing. The delivery price for your order will be calculated and shown in your basket when you check out. Our range of contacts includes all the leading brands from Acuvue to Biofinity and Dailies , making it easy to find a great deal on your regular lenses.

Plus, with next day delivery available on any lens we have in stock, your contacts will arrive at your doorstep in no time at all. We stock all types of contact lens including:. With simple and fast ordering, including the option to reorder lenses in just 3 clicks from your email inbox, getting the lenses you need has never been easier.

Find out more about our full range of contact lenses. Our customers love our speedy service so much, they've given us a 4.

Check out their reviews below or place your order today for next day delivery you can count on. Contact Lenses by Brand. Contact Lenses by Type. Eye Care.